By engaging with Chatterbox Therapists' services via email or any other communication means, you agree to the following terms and conditions:

**1. Confidentiality:**

- All information shared via email, including personal details and any content related to therapy or coaching services, is treated with strict confidentiality. Chatterbox Therapists adheres to professional standards and ethical guidelines to ensure the privacy of your information.

**2. Communication Security:**

- While we make every effort to secure our communication channels, email inherently carries some risks. Please refrain from sharing sensitive or confidential information via email. For secure communication, consider using encrypted channels or discussing such matters during scheduled sessions.

**3. Response Time:**

- Chatterbox Therapists aims to respond to emails in a timely manner. However, responses may be subject to therapist availability and scheduling. Urgent matters or crises should be addressed through appropriate emergency channels.

**4. Limitations of Email Communication:**

- Email communication is not a substitute for face-to-face sessions or urgent crisis intervention. It is not suitable for in-depth therapeutic discussions or emergencies. Please use email for non-urgent matters or to schedule appointments.

**5. Client Responsibility:**

- Clients are responsible for ensuring the accuracy and completeness of information shared via email. Chatterbox Therapists is not liable for any consequences arising from inaccurate or incomplete information provided by clients.

**6. Termination of Email Services:**

- Chatterbox Therapists reserves the right to terminate email communication services at any time. Clients will be notified of any such decision and will be encouraged to use alternative communication methods.

**7. Email Records:**

- Emails exchanged with Chatterbox Therapists may be stored for record-keeping purposes and to facilitate the continuity of care. The same confidentiality standards apply to email records as to other forms of communication.

**8. Payment and Billing:**

- Payment-related information, including invoices and receipts, should not be shared via email. Payment transactions are conducted through secure and established payment platforms.

**9. Modifications to Terms and Conditions:**

- Chatterbox Therapists reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes, and continued engagement with our services implies acceptance of the updated terms.

**10. Contact Information:**

- For any questions or concerns regarding these terms and conditions, please contact Chatterbox Therapists at hello@chatterboxtherapists.com.

By using our email services, you acknowledge and agree to abide by these terms and conditions. These terms are in addition to any other agreements made between you and Chatterbox Therapists regarding therapy or coaching services.